Jason Fried: Writing is Quieter

Our top hiring criteria — in addition to having the skills to do the job — is, are you a great writer? You have to be a great writer to work here, in every single position, because the majority of our communication is written, primarily because a lot of us work remotely but also because writing is quieter. And we like long-form writing where people really think through an idea and present it.

This is one of the reasons I don’t like chat services. When companies start thinking one line at a time and everyone’s rushed and you have to get your conversation in before it scrolls off the screen, I think it’s a terrible, frantic way to work, and people are burning out because of it.